Weekly Posts and Insights

Change Champions, Bystanders, and the Toxic Few    |    Direct Application with Matt Harrington
Culture, People Matthew Harrington Culture, People Matthew Harrington

Change Champions, Bystanders, and the Toxic Few | Direct Application with Matt Harrington

In this episode of Direct Application, host Matt Harrington dives into the human dynamics of change. Whether you're launching a new vision, strategic plan, or organizational shift, how people respond matters just as much as the change itself. Learn the three core groups you’ll face: the energized Change Champions, the cautious Bystanders, and the disruptive Toxic Few (or Resistors).

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Pre-Season Strategic Planning: Discover Before You Decide With Surveys
People, Culture Matthew Harrington People, Culture Matthew Harrington

Pre-Season Strategic Planning: Discover Before You Decide With Surveys

Surveys and assessments are essential tools for gathering meaningful feedback that informs strategic planning, decision-making, and organizational improvement. This blog explores how to design effective surveys, avoid common pitfalls like survey fatigue, and build trust by using and communicating results. Learn the types of surveys to consider—and why feedback is a gift that should shape, not just support, your leadership.

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Pre-Season Strategic Planning: Discover Before You Decide with SWOT Analysis
Leadership, Culture Matthew Harrington Leadership, Culture Matthew Harrington

Pre-Season Strategic Planning: Discover Before You Decide with SWOT Analysis

Kick off your strategic planning season with two essential tools: SWOT analysis and surveys. This blog explores how to facilitate meaningful SWOT sessions, engage stakeholders across sectors, and use dot voting to identify top priorities. Start with data-driven discovery to guide future decisions and build trust throughout your organization or community.

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Leading the Disgruntled: How to Cultivate Renewal in Your Senior Team
Culture, Leadership Matthew Harrington Culture, Leadership Matthew Harrington

Leading the Disgruntled: How to Cultivate Renewal in Your Senior Team

In our Greenthumb Leadership framework, Stage 3 is called Disgruntled. These are your seasoned professionals. They’re knowledgeable. They’ve been in the system long enough to know how it works—and sometimes, how to work around it. But they’re tired. Jaded. Resistant. These are the overgrown plants in your garden. Once full of potential, they’ve picked up weeds, disease and bugs along the way: resentment, cynicism, and detachment. The real problem with Disgruntled C-suiters? They often hold the most power, most influence and most control. And, in that respect, they can be the most dangerous.

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Accountability: Discipline vs. Empathy
Leadership, Culture Matthew Harrington Leadership, Culture Matthew Harrington

Accountability: Discipline vs. Empathy

This post explores the delicate balance between accountability and empathy in leadership, especially in a time when staff are feeling burned out and undervalued. Drawing from Crucial Accountability and thought leader Dr. Jay Campbell, it outlines how leaders can hold people to high standards while still showing compassion. The key is moving beyond avoidance or aggression to have respectful, clear, and constructive conversations that build trust and drive results. True leadership lives in the tension between expectation and empathy—and that’s where real transformation begins.

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Becoming a Yardstick of Excellence: Accountability, Quality, and the Mindset for Excellence
Leadership, Culture Matthew Harrington Leadership, Culture Matthew Harrington

Becoming a Yardstick of Excellence: Accountability, Quality, and the Mindset for Excellence

In this post we explore how accountability drives organizational excellence and culture, inspired by Steve Jobs' iconic quote: “Be a yardstick of quality.” Drawing from the book Crucial Accountability and real-life leadership moments, he outlines how mindset, clarity, and consistent conversations shape high-performing teams. Learn why culture is built in the everyday "moments of truth," as leadership expert Jan Carlzon emphasized, and how to raise the bar without losing your team’s trust. Perfect for executives, team leaders, and HR professionals focused on improving accountability, trust, and performance.

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The Power of Silence (and Writing)
Leadership, Culture, People Matthew Harrington Leadership, Culture, People Matthew Harrington

The Power of Silence (and Writing)

In a world of nonstop noise, true leadership sometimes requires silence. This post explores how journaling and intentional reflection—anchored in the practices of Resonant Leadership—can deepen self-awareness, build resilience, and support authentic leadership growth. Drawing from real retreat experiences and the research of James Pennebaker and Brené Brown, it offers practical tips for starting a journaling habit that heals and empowers.

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Strategic Vision Soufflé
Culture, Leadership Matthew Harrington Culture, Leadership Matthew Harrington

Strategic Vision Soufflé

A soufflé perfectly captures the essence of a leader’s vision—it starts with a strong foundation, requires delicate preparation, and rises with care and precision to create something breathtaking. Like a great vision, it inspires, stretches boundaries, and demonstrates that with the right balance of ingredients, a remarkable outcome is achievable.

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