Ever tried putting together a baby crib (or any piece of furniture) without the instructions? Frustrating, confusing, and usually ending with extra screws left over. That’s exactly what it feels like when we ask our teams to perform without clear guidelines, purpose, and structure.

In this episode of Direct Application, Matt Harrington dives deeper into the concept of the Team Charter - the roadmap that keeps teams aligned, accountable, and moving toward high performance. Matt explains why teams get stuck in confusion and conflict, and how a well-crafted charter clarifies mission, roles, decision-making, and expectations.

If you’re leading a board, committee, project team, or organization, this episode will give you practical insight into how to design a framework for trust, accountability, and results.