Expanding upon the element of the F in the formula, or First Steps (DxVxF>R), it's crucial to understand that this phase is where the rubber meets the road in implementing change. Simply talking about change isn't enough; action must be taken to initiate the transformation process.
During the Visioning process, it’s also good to ask the following questions about the current reality as well as the desired future reality. Look for gaps in thinking and identify the action steps that will need to be taken to close the gap.
The Vision needs to be so clear that everyone gets it. No management mumbo-jumbo, no statistics that are meaningless to most people; no negative visioning. The vision needs to capture our imagination so clearly in our mind's eye that we know exactly what it will look like when we get there. A compelling vision transcends mere strategic objectives; it paints a holistic picture of the organization's identity, values, and aspirations. It resonates with employees on a deeply personal level, evoking a shared sense of belonging and commitment to a common cause.
We explore the dynamics of change within communities, framing stakeholders into three distinct roles: Change Champions, the Toxic Few (Resistors), and Bystanders. We use the Change Bell Curve to emphasize the importance of focusing energy on engaging Change Champions and winning over Bystanders, while not wasting efforts on the entrenched resistance of the Toxic Few. By understanding these dynamics and leveraging effective communication strategies, communities and organizations can navigate change more successfully and foster a culture of growth and adaptation.
As we continue to journey through the Change Formula, we need to be able to craft a compelling Case for Change within the Change Formula, focusing on dissatisfaction (D). Through communication, leadership support, and a culture of improvement, we address why change is necessary and its implications. Articulating the Case effectively across platforms to build support and counter resistance is crucial.
When we are called to provide hope, humanity, humility and helpfulness through LEADing. We must first Look around and pay attention finding moments and opportunities to empathize. Empathize by perspective taking, being non judgemental, recognizing emotion, communicating and practicing mindfulness. Acknowledge the truth of the current situation. Decide what actions need to be taken (if any).
I find that it’s helpful to know that there are long-studied emotional events going on in each and every one of our followers. I also believe that if we don't understand our people (staff, board, followers, volunteers, etc.), we will never truly create our own successful circumstances for [enter company, organization, relationship, cause]. If we don't understand where our people are emotionally and how to help them out, then all the finances, strategies, x-point plans, and One Page Strategies won't do a lick of good.
With over a decade of studying how humans deal with change, loss and success, here is what I lean on and hope it helps you figure out where your people are at too:
