Weekly Posts and Insights
‘It’s Faster If I Do It Myself’… and Other Reasons Why Your Culture Lacks Accountability
This post breaks down why excellence starts with belief, not checklists, how psychological safety fuels accountability, why leaders must model the yardstick for quality, and how ownership—not oversight—creates a culture of accountability. This post is a guide for leaders who want to strengthen culture, elevate performance, and develop truly accountable teams.
Becoming a Yardstick of Excellence: Accountability, Quality, and the Mindset for Excellence
In this post we explore how accountability drives organizational excellence and culture, inspired by Steve Jobs' iconic quote: “Be a yardstick of quality.” Drawing from the book Crucial Accountability and real-life leadership moments, he outlines how mindset, clarity, and consistent conversations shape high-performing teams. Learn why culture is built in the everyday "moments of truth," as leadership expert Jan Carlzon emphasized, and how to raise the bar without losing your team’s trust. Perfect for executives, team leaders, and HR professionals focused on improving accountability, trust, and performance.
Millennials with Matt Episode 8: The Right and Wrong Way To Empower Millennials
So often we move right to empowerment of employees, when we really be thinking about how do we carefully hand over duties and responsibilities at a healthy rate (much like handing over the keys to a new driver). Matt Harrington, generations specialist, talks in this video about the right and wrong way to empower the Millennial generation