Weekly Posts and Insights
Empowering People Too Early (And Why It Backfires)
A practical leadership guide to the IEE Continuum—Include, Engage, Empower—and why empowering employees too early leads to failure and frustration. Learn how to develop supervisors, managers, and rising leaders through intentional modeling, coaching, and earned autonomy. Includes real-world scenarios for applying the IEE model to performance conversations, meetings, and cross-department projects.
‘It’s Faster If I Do It Myself’… and Other Reasons Why Your Culture Lacks Accountability
This post breaks down why excellence starts with belief, not checklists, how psychological safety fuels accountability, why leaders must model the yardstick for quality, and how ownership—not oversight—creates a culture of accountability. This post is a guide for leaders who want to strengthen culture, elevate performance, and develop truly accountable teams.
Do Your Team Meetings Have Positions? (They Should.)
Have you ever noticed that players on a sports team have clear positions and skill sets, but in most workplaces, once you walk into a meeting, everyone just… sits down? Other than your job title, you probably don’t have a position in the meeting itself. But you should. High-performing teams understand that meetings are their playing field, and every player needs a defined role.
The One Document Every Team Should Have
High-performing teams don’t happen by accident. A team charter - your team’s roadmap - clarifies mission, goals, roles, and accountability. Drawing on insights from Lencioni, Tuckman, and Deborah Mackin, this post explores why teams stall in the storming stage and how a clear charter acts as a compass to bring them back to alignment, clarity, and results.
Accountability: Discipline vs. Empathy
This post explores the delicate balance between accountability and empathy in leadership, especially in a time when staff are feeling burned out and undervalued. Drawing from Crucial Accountability and thought leader Dr. Jay Campbell, it outlines how leaders can hold people to high standards while still showing compassion. The key is moving beyond avoidance or aggression to have respectful, clear, and constructive conversations that build trust and drive results. True leadership lives in the tension between expectation and empathy—and that’s where real transformation begins.
Becoming a Yardstick of Excellence: Accountability, Quality, and the Mindset for Excellence
In this post we explore how accountability drives organizational excellence and culture, inspired by Steve Jobs' iconic quote: “Be a yardstick of quality.” Drawing from the book Crucial Accountability and real-life leadership moments, he outlines how mindset, clarity, and consistent conversations shape high-performing teams. Learn why culture is built in the everyday "moments of truth," as leadership expert Jan Carlzon emphasized, and how to raise the bar without losing your team’s trust. Perfect for executives, team leaders, and HR professionals focused on improving accountability, trust, and performance.
Millennials with Matt Episode 8: The Right and Wrong Way To Empower Millennials
So often we move right to empowerment of employees, when we really be thinking about how do we carefully hand over duties and responsibilities at a healthy rate (much like handing over the keys to a new driver). Matt Harrington, generations specialist, talks in this video about the right and wrong way to empower the Millennial generation