Weekly Posts and Insights
Help or Hinder: The First Agreement of Every Great Team
High-performing teams don’t just set goals—they set norms. In this post, I explain how the Help/Hinder List transforms team culture by making expectations visible and shared. Discover how this simple, early exercise helps teams communicate openly, manage conflict, and build accountability. Includes practical pro-script examples leaders can use to reinforce healthy team behavior in real time.
Teams & Conflict I Direct Application with Matt Harrington
Conflict in teams isn’t something to fear—it’s a sign of growth. In this episode, Matt Harrington unpacks Bruce Tuckman’s famous storming stage of team development and explains why conflict is not only natural but necessary. Healthy disagreement signals that a team is maturing, moving beyond surface-level cooperation, and learning to navigate real challenges together.
Leadership’s Long Game: Why Top Commitment is the Bedrock of High-Performance Teams
The real question for any leader isn’t “Do I believe in teams?” It’s “Am I willing to commit - day after day, year after year - to building and protecting the culture that allows them to thrive?”
Building A Baby Crib Without Instructions Is Like a Team Without Its Charter I Direct Application with Matt Harrington
Ever tried putting together a baby crib (or any piece of furniture) without the instructions? Frustrating, confusing, and usually ending with extra screws left over. That’s exactly what it feels like when we ask our teams to perform without clear guidelines, purpose, and structure.
In this episode of Direct Application, Matt Harrington dives deeper into the concept of the Team Charter - the roadmap that keeps teams aligned, accountable, and moving toward high performance. Matt explains why teams get stuck in confusion and conflict, and how a well-crafted charter clarifies mission, roles, decision-making, and expectations.
If you’re leading a board, committee, project team, or organization, this episode will give you practical insight into how to design a framework for trust, accountability, and results.
Speed, Momentum, and the 20-Mile March
Discover why momentum beats speed in leadership and business strategy. Drawing on insights from Chuck Hollingsworth on the Direct Application podcast and Jim Collins’ Great By Choice, this post explores the 20-Mile March, Agile sprints, and high-performance team practices. Learn how to show quick wins, build sustainable momentum, and lead with discipline in a world obsessed with speed.
Building the Workforce of the Future - Lessons in Culture, Change, and Coffee I Direct Application with Matt Harrington
In this episode of Direct Application, host Matt Harrington sits down with Chuck Hollingsworth - Director of Engineering at Keurig Dr Pepper and a 40-year veteran of manufacturing leadership - for a front-line look at what it really takes to lead through massive change, scale innovation, and build a workforce ready for the future.
The Power of Teams I Direct Application with Matt Harrington
What makes a great team truly powerful? In this episode of Direct Application, Matt Harrington explores the Power of Teams—why teamwork is more than just working side by side, and how the right dynamics create results far greater than the sum of the parts.
Building a Team-Based Community
High-performing teams operate in a sweet spot where task completion, process excellence, and relationship dynamics all align. When those three elements synchronize, progress happens with speed, energy, and resilience. And when one element falters, strong teams adapt in real time to restore balance.
The One Document Every Team Should Have
High-performing teams don’t happen by accident. A team charter - your team’s roadmap - clarifies mission, goals, roles, and accountability. Drawing on insights from Lencioni, Tuckman, and Deborah Mackin, this post explores why teams stall in the storming stage and how a clear charter acts as a compass to bring them back to alignment, clarity, and results.
Why the World Needs Catalytic Leaders | Direct Application with Matt Harrington
In this solo episode of Direct Application, Matt Harrington explores the power of catalytic leadership - leaders who spark transformation, align communities, and create momentum when it matters most.