Weekly Posts and Insights

Conflict in Teams: Why It Happens and How to Handle It Productively
Culture, Leadership, People Matthew Harrington Culture, Leadership, People Matthew Harrington

Conflict in Teams: Why It Happens and How to Handle It Productively

When you have eight to ten people on a high-stakes team, conflict is inevitable. What matters isn’t if you’ll run into it — but how you engage with it. Study after study shows unresolved workplace conflict drains productivity. One report found employees spend roughly 2.8 hours per week on conflict. But when a team accepts conflict as normal and builds a protocol around it, everything changes. This is your second protocol — the one that transforms conflict from destructive to generative.

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Help or Hinder: The First Agreement of Every Great Team
People, Culture Matthew Harrington People, Culture Matthew Harrington

Help or Hinder: The First Agreement of Every Great Team

High-performing teams don’t just set goals—they set norms. In this post, I explain how the Help/Hinder List transforms team culture by making expectations visible and shared. Discover how this simple, early exercise helps teams communicate openly, manage conflict, and build accountability. Includes practical pro-script examples leaders can use to reinforce healthy team behavior in real time.

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Teams & Conflict  I  Direct Application with Matt Harrington
People, Culture, Leadership Matthew Harrington People, Culture, Leadership Matthew Harrington

Teams & Conflict I Direct Application with Matt Harrington

Conflict in teams isn’t something to fear—it’s a sign of growth. In this episode, Matt Harrington unpacks Bruce Tuckman’s famous storming stage of team development and explains why conflict is not only natural but necessary. Healthy disagreement signals that a team is maturing, moving beyond surface-level cooperation, and learning to navigate real challenges together.

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The One Document Every Team Should Have
Leadership, People Matthew Harrington Leadership, People Matthew Harrington

The One Document Every Team Should Have

High-performing teams don’t happen by accident. A team charter - your team’s roadmap - clarifies mission, goals, roles, and accountability. Drawing on insights from Lencioni, Tuckman, and Deborah Mackin, this post explores why teams stall in the storming stage and how a clear charter acts as a compass to bring them back to alignment, clarity, and results.

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Take Your Public Speaking from Panic to Power   I   Direct Application with Matt Harrington
People Matthew Harrington People Matthew Harrington

Take Your Public Speaking from Panic to Power I Direct Application with Matt Harrington

Welcome to Episode 8 of Direct Application. In this solo episode Matt Harrington shares his best public speaking strategies - whether you’re in a boardroom, on a stage, or sharing a vision with your team. Based on years of speaking to audiences large and small—from chambers of commerce to boardrooms to conferences — Matt reveals the practical techniques that make all the difference between surviving and thriving in front of an audience.

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The Power of Teams: More Than the Sum of Their Parts
People, Culture Matthew Harrington People, Culture Matthew Harrington

The Power of Teams: More Than the Sum of Their Parts

Teams represent both a philosophical approach and a “means to an end.” Being a team is never the goal, but rather the approach that will determine the success of the goal. However, teaming is also a culture or mindset that transforms the way we interact with other people that, quite frankly, is not always familiar or comfortable for us.

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The Leadership Flex of Listening, Honesty, and Trust I Direct Application with Matt Harrington
People, Leadership, Culture Matthew Harrington People, Leadership, Culture Matthew Harrington

The Leadership Flex of Listening, Honesty, and Trust I Direct Application with Matt Harrington

Welcome to the inaugural interview episode of Direct Application, the podcast where leadership theory meets Monday morning reality. Hosted by Matt Harrington, this show explores how to turn good leadership ideas into better workplaces. In this episode, Matt sits down with Karin Tierney, a seasoned HR consultant with over 25 years of experience in leadership development, organizational culture, and fractional HR.

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